Last updated: 29/12/2025

At Marcas, we aim to be fair, transparent, and clear about refunds.

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1. Digital Products and Services

Where Marcas provides digital content, downloadable materials, or online services:

• Refunds are not normally available once access has been provided or content has been downloaded, unless required by law.

• If a service has not been delivered as described, you may be entitled to a refund or alternative remedy.

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2. Consumer Rights

Nothing in this policy affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

If digital content is faulty, not as described, or unusable, you may be entitled to a repair, replacement, or refund.

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3. Exceptional Circumstances

We may consider refunds on a case-by-case basis in exceptional circumstances. This is at our discretion.

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4. How to Request a Refund

To request a refund, please contact us with:

• Your name

• Proof of purchase

• A clear explanation of the issue

We aim to respond within a reasonable timeframe.

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5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page.

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6. Contact

For refund enquiries, contact:

Marcas
Email: Support@marcas.co.uk

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This Refund Policy is provided for general information and does not constitute legal advice.